Using a File Transfer Protocol program . . .


To send files via FTP you will need to use an application like Fetch (http://fetchsoftworks.com/) or Transmit (http://www.panic.com/transmit/). A service representative at Consolidated Printers can issue you a User ID and Password to use in the FTP login menu.

A similar program for Windows called WS_FTP is available at the WS_FTP Web Site which offers a shareware version, or Bullit Proof FTP which will let you evaluate their program for 30 days. These programs typically sell for about $30-$40.

Login information like User ID and Password are case sensitive.


Things that have caused problems with FTP:

File has no suffix -
The letters at the end of your file name. For example ".doc" in myfile.doc (MS Word file), or ".qxd" in myfile.qxd (Quark file).
File name is badly named -
An underscore "_" if fine to use in place of a space or special characters and avoid capital letters. Do not make your file name too long. 8 characters is good, 50 is ridiculous and problematic.
Wait for your file to upload completely -
If you disconnect too soon we only get a broken/corrupt file.

If you want to compress folders and multiple files into a single file for transmission to our FTP site, modern computers often come with a built in application. On a Mac it's accessible with control+click or through "File" in the desktop tool bar. Look for "Create Archive". Otherwise we recommend the use of Stuffit for Mac, available from http://www.aladdinsys.com, or WinZip for Windows, at http://www.winzip.com.

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